International Bandwidth Demand is Decentralizing YouTube Ban to Stay Till Removal of Videos IMEWE Undersea Internet Cable Repaired Local hosted content shines in Internet connectivity crisis SMW4 Cable Cable Cut Slows Down Internet Across Pakistan Transworld Collaborates with PITB for Creating Growth Opportunities in IT sector of Pakistan Transworld launches state-of-the art Data Centre Transworld announces IPV6 compatibility Transworld introduces MPLS services
      
     
   
   
 
   
 
"It has been a pleasure working with such a fine company. Transworld has been our internet bandwidth provider since 2008. The
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Transworld Customer Satisfation Survey
Dear Valued Customer ,

We're thankful to you for being a valued Transworld customer and look forward to your continued patronage.
We are constantly striving to make your experience with Transworld even better and more satisfying. In order to improve and provide you with the best possible Customer Service in the industry, we would greatly appreciate your first hand opinion about Transworld Customer Services. Kindly spare a few minutes and fill our quick Customer Satisfaction Survey.
This is an opportunity for you to give us your opinion of the Transworld Customer Service experience, so that we can identify areas of excellence, as well as areas that require further improvement. This will help us provide you with an even better, ever improving level of Customer Service.

Fill the below form to complete a short questionnaire

Fill out all the field

1) What was your reason for contacting customer service?
2) What means did you use to contact customer service?
Telephone Mail E-mail Fax other
3) After how many rings was your call answered?
First Second Third other
4) Was the customer services representative courteous and professional?
Strongly Disagree Disagree Undecided Agree Strongly Agree
5) Was the customer services representative easy to comprehend?
Strongly Disagree Disagree Undecided Agree Strongly Agree
6) How satisfied are you with the time it took customer service to resolve your issue?
Dissatisfied Dissatisfied Undecided Satisfied Very Satisfied
7) Did the Transworld customer services department proactively inform you about any technical glitches that might have affected your activity?
Strongly Disagree Disagree Undecided Agree Strongly Agree
8) After you had communicated your query to the CSD, did they provide timely updates?
Strongly Disagree Disagree Undecided Agree Strongly Agree
9) Overall, how satisfied are you with our customer services team for the last one year?
Strongly Disagree Disagree Undecided Agree Strongly Agree
10) Overall, how satisfied were you with the way your queries were resolved?
Very Dissatisfied Dissatisfied Undecided Satisfied Very Satisfied
11) What changes in case any, could be incorporated to enhance the performance of our customer service department?

 
  More to Explore  
  News & Events  
 
May, 2013
International Bandwidth Demand is Decentralizing

April, 2013
YouTube Ban to Stay Till Removal of Videos

April, 2013
IMEWE Undersea Internet Cable Repaired

April, 2013
Local hosted content shines in Internet connectivity crisis

March, 2013
SMW4 Cable Cable Cut Slows Down Internet Across Pakistan

April, 2012
Transworld Collaborates with PITB for Creating Growth Opportunities in IT sector of Pakistan

September, 2011
Transworld launches state-of-the art Data Centre

May, 2011
Transworld announces IPV6 compatibility

March, 2011
Transworld introduces MPLS services

 
 

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